Shipping & Returns

SHIPPING POLICY

Most orders are shipped out in 1-3 business days.  

We only ship priority mail through the United States Post Office. Once shipped, you will receive tracking details and should arrive within 1-3 business days.

We DO NOT ship internationally.

Local Pickup is available with pre-approval.  Please send email to brooksboutiquetx@gmail.com.

Shipping starts at $8.40 and increases by weight for orders under $125.

FREE SHIPPING on ALL orders over $125.(amount before shipping, taxes, discounts, etc) 

If a package is returned to us, we will initiate contact with you to verify information on file. We will only re-send upon your request and an additional shipping cost will be added. 

 RETURN & EXCHANGE POLICY

Online store credit will be issued for all returns within 7 days from the date your order is delivered. 

Exchanges available pending item availability and prior authorization via email to brooksboutiquetx@gmail.com.

“Sale” items are considered Final Sale and not eligible for return.

Returned Items must be unworn, not washed and all original tags must be attached.

If you have received a damaged item, you will need to email us at brooksboutiquetx@gmail.com within 3 days of your orders delivery date. Please include pictures and brief description. Upon Return Approval, you will ship item back at your expense.  Initial shipping charges are not refundable. Please note that we do not guarantee jewelry, shrinking or fading.

Please Return To:

Brooks Boutique

142 Big Oak Lane

Weatherford Texas 76085

 

Upon receipt of your return, we will issue a store credit and send notification to the email provided.

You will then use the return code for future orders.